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Things to Note

What’s included:
Properties are let fully furnished and equipped, including crockery, cutlery, bed and bath linen. Our price includes final cleaning. Fuel for lighting, cooking, refrigeration and hot water is normally included in the rent, but not, except in a few properties, fuel for air conditioning or heating, the cost of which must be paid directly to the owner or his representative before departure. Air-conditioning and heating are extra in most properties. Energy is expensive in Italy – around double the costs of the UK – so please ask us for an estimate if you are renting somewhere out of season – if it’s a large house and the weather isn’t perfect it can be quite a shock. In this brochure “shower-room” means that the room has a WC, a wash handbasin, a shower and probably a bidet. “Bathroom” means that the room has a WC, a bathtub, probably a shower fitting as well, a wash basin, and probably a bidet.

Minimum rental period.
The minimum period of rent is normally one week, though sometimes owners will accept bookings for as few as 3 days. Most properties are let from Saturday to Saturday, but some specify a Friday arrival and departure. Bookings of two or more weeks are preferred. With very few exceptions rentals start between 5 & 8 p.m. on the first day and end before 10 am on the last day of your holiday.

Cleaning
Properties are consigned clean and tidy for your arrival, and you are responsible for leaving them tidy and in such a condition that a normal clean will prepare them for the guests following you.
Please separate your rubbish and take it in bags to the nearest village collection point. You will find different bins for recycling paper, glass, plastic, metal and organic household waste. There is a daily collection from these bins, but no individual house collection.
Please do not leave any rubbish behind in your holiday property!

Cautionary deposit
A cautionary deposit is required, in the form of credit card authorisation, to cover any unforeseen damages or extra charges applicable to your booking. Some properties also require a cash deposit, that will be returned to you at the end of your stay by the custodian or owner after their final inspection. These properties are detailed in the “things to note” section under the description. At the beginning of your stay you should inspect your property with the owner or the custodian. At the end of your stay you should again inspect the property with the owner or custodian, settle any costs or damages and sign the appropriate forms with him/her. A property left dirty may incur extra cleaning charges.

Car hire.
Our properties are mostly in positions that make a car essential, and many properties will have a t least a short stretch of dirt track for access. We have found, after extensive testing, that hire cars perform best on these types of roads!
We have arranged good car hire rates with Europcar, whom we have found reliable and helpful. Remember that in Italy you must always carry personal identification such as your passport with you, as well as proof of insurance for the car.

Insects, animals and pets
Bats, flies, ants, scorpions, wasps, hornets, mice, millipedes – no, there aren’t great hordes and swarms of them, and they won’t all be in full march, bent on entering your house and disturbing you; but they are all part of country life, and, sometimes, some of them find their way indoors. Ants and mice especially are attracted by even the smallest crumbs. It is a great help if you try not to leave scraps or crumbs around, and inform the custodian of your property if you see signs of mice, so that appropriate action can be taken.
Some of the properties, especially on a farm, will most likely have some farm cats wandering around and possibly a dog or two. Please note that the company has no control over this so ask your agent to check if you feel this might be a problem.
A few properties will allow pets but permission must always be given by the owner. Ask your agent to check this when you book.

Passports and Visas
You must be in possession of a valid passport to travel to Italy. We recommend that you allow at least twelve weeks to obtain or renew your passport. Children under 16 years may not travel unless accompanied by an adult. Holders of non-European passports should check visa regulations with the Italian Consulate.

More information
After your balance is paid you will receive a leaflet of Introductory Notes, telling you about driving, telephones, shop hours and other useful tips to help you feel at home in Italy. Please read these notes carefully. Since very few shops are open on Sundays, you will need to do at least basic shopping before arrival. Details of local shops for each property are included with your directions. Credit cards are not so widely used in Italy as in other countries. In particular it is rare that petrol stations and food shops will accept credit cards or cheques.
The easiest and cheapest way to withdraw cash is with your bank debit card from any ATM. Most towns and villages have them.

And finally –
Have a wonderful holiday!